Business Growth Directors are responsible for leading and developing a set of client programs as a startup business unit. As our primary client partners, you’ll provide strategic guidance at an executive level, while nurturing your program teams toward positive outcomes. Applying a growth mindset to all areas of our business, you’ll be focused on deepening shared value with clients to increase revenue and develop new business opportunities.
The skills we look for in Business Growth Directors include:
Commercial leadership: Overseeing the overall performance and profitability of your business unit. You bring commercial awareness to decision making that balances business and client needs, and are confident in delivering commercial outcomes.
Client partnerships: Effectively building relationships with client executives and stakeholders, ensuring their needs and expectations are met. You’re a trusted advisor that knows when to act and when to push back, balancing individual interests with the vision of the program.
Business development: Identifying and developing opportunities to start or expand the work we do for a client, taking a long-term perspective. You orchestrate scopes that benefit all stakeholders, recognising the contexts our clients operate in and our role as a strategic partner.
New business: Owning the new business pipeline for your unit and creating new opportunities in the market. You're a persuasive communicator that builds momentum, telling compelling stories about our capabilities and how they connect to client goals.
Company strategy: Developing strategies to help our company grow and achieve long-term goals. You’ll work with practice leads to continually innovate our services and the value we bring to clients, assessing our performance and identifying how to improve.
Positive influence: Self awareness of how you communicate, with an innate ability to influence and inspire positive change. You’re a passionate leader, role model, and empathetic listener, adapting your style to different scenarios.
Program leadership: Managing the flow of programs across your business unit to ensure our teams can do their best work, guiding Program Managers in: resourcing, finances, ways of working, agile sprints, documentation, and retrospectives.
Team operations: Understanding how our business operates and all the moving parts that need to work together. You apply a startup mentality and help improve our operations across: finance, employee experience, office space, recruitment, resourcing, and team tools.
We also have a set of shared people skills that we practice across the team. These are drawn from our values and reflect the global, cross-cultural context we work in, including: Problem solving, Team Collaboration, Positive Communication, Learning and Self-Reflection, Entrepreneurship, Leadership and Coaching, Client Engagement, and Organisation.
Who we’re looking for
We’re ideally looking for the following experience, but know everybody has a different career path, and encourage you to apply even if you only fit some of these criteria:
Bilingual English and Japanese, or fluent in one with some proficiency in the other.
Located in Tokyo, or able to work remotely from a similar time zone and would consider relocating in future.
At least 10 years of experience, ideally in consulting or startup environments.
This is a leadership role, and requires leadership experience including managing executive-level clients and internal teams.
Comfortable working with remote, cross-disciplinary teams across languages and cultural backgrounds.
An entrepreneurial, self-starter mindset with exceptional business acumen.
Nice to haves
Masters Degree in Business, Marketing, Entrepreneurship or a related discipline.
Additional expertise or interest in Strategic Design, Sustainability, Storytelling, and/or Engagement.
What we provide
Shaping a positive employee experience is part of our culture, and we work to ensure our environment is welcoming and inclusive for everyone.
We purposefully look for people from across different cultural backgrounds, identities, languages, and skills – creating cross-disciplinary teams that are able to approach business problems from multiple perspectives.
As part of this we provide all employees with:
Flexible work arrangements with remote work options.
Collaborative workspace in Nakameguro, Tokyo.
Transparent career progression and salary levels.
Internal coaching and skill development programs.
Annual training budget that can be used flexibly.
Minimum 17 days of leave per year, including 5 days of refresh leave.
Apple devices and cloud-based collaboration tools.
Access to our global network through MullenLowe Group and IPG.
A startup environment where you can directly influence the future of the company.
Let’s catch up!
Send your Resume, LinkedIn, and/or Folio to email@example.com and one of our practice leads will get back to you. We’re happy to have a coffee near our studio in Nakameguro or catch up online.